Corona Virus Related Measures
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Corona Virus Related Measures

The measures introduced on the onset of the Covid-19 pandemic are being retained to reduce non-essential contact and minimise the spread of the virus.

1.  Applications for Costings (Permit to Withdraw Goods from Customs Control) will be received solely through e-forms which can be found in the following link: Clearance will be in the form of an email citing the related invoice number.

 2.  Applications for import and export licences which used to be received only in hard copy, will be received solely through e-forms which can be found in the following links:

Import licence applications:

Export licence applications:

Moreover, it will not be necessary for you to visit other Departments for their prior-authorisation as the Commerce Department will be liaising with the competent authorities involved, where necessary. In view of this, when applications need to be supported with documents requested by other endorsing authorities, you are required to send them through an email on

Once a licence is issued, this will be referred by return email to the economic operators, details of which would be found in the application, the competent authority that had been consulted and to the Customs Department.

Information about licences issued is shared with the Customs Department. It remains the licence holder’s responsibility to ensure that any import or export is conducted within the parameters of the licence.

3.  The application process for Dual-Use Goods and Military Equipment export licences remains unchanged, in that applications still must be submitted through e-forms.

The above measures are being implemented by the Trade Services and Projects Directorate to keep offering the usual service whilst restricting contact. However, one is to bear in mind that delays are expected. It is therefore advised to lodge applications well before a licence is required.

In case of any difficulties, queries can be submitted to one of the following email addresses according to the type of application being made:  for queries related to exportation of military items and dual-use goods.​ covers pharmaceutical related importation. for issues on import or export permitting as per SL 117.02 and SL117.14.

General queries can be sent to:​.

The Trade Services and Projects Directorate, Import/Export Unit,  can be reached on 25690111, 25690302, 25690287 or 25690244.

Other relevant information may also be found on the departmental website, under the Import and Export Section.

Last update:  18 January 2021